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Asus x99 Deluxe on its way to the manufacturer

Update 12. Dec. 2014:
3 weeks later and still waiting for my mainboard. This really is “a bad situation”. It’s not like we still were back in th 80s or 90s  where shipping takes weeks. I wonder what they are doing there. I’m disappointed. Just imagine they had 1 week to receive the mainboard one week to work on it and another to send the mainboard back to me. What the heck is Asus thinking? This was my last Asus product for sure.

 


Today it happend. I finally brought the Asus x99 Deluxe in to my local hardware dealer to send the board back to Asus. To be honest, i hoped my dealer will keep my old board and let me chose a new one. I will now summarize some problems i was facing. Things became worse during time.

 

Mystic behaviour: Power on!

Right in the first month it happended once, that i woke up, went into my living room and my computer was powered on. It should be powered off. Hey i’m a computer junky and strange things happen frequently, especially to my mind. Sometimes i even doubt my memories because of that littl sleep i often get. When i saw my computer powered on, i couldn’t believe it and almost instantly rejected the things going on in my head and said to myself “Oh i forgot to power it off….”. So this was the first time.
It happend again yesterday, but i was absent.

 

The standby problem

I already talked about it. The system was sometimes hard to wake from standby mode. It was possible to put the system into standby but not to wake it, most times. And now a few days ago it also was hard to put it into standby mode. So things are getting worse.

 

What you like for dinner?

My BIOS decided to forget about its boot-settings. This happend only once in 2.5 months.

 

System hang during boot

i had my first system hang few days ago during boot. Windows 7 was about to animate its logo / load its bootscreen and the Windows Symbol was about to load but stopped.

 

US what? USB?

I was able to wake my system from standby the next day but it seemed that the USB devices got power but are not recognized. Keyboard and mouse dead. Nothing. Asus x99 Deluxe was like “OK, that’s it, i’ma shut down” and  the system shut down. No reboot. Silence.

 

Sad but necesary

And then, when things like this happen to you frequently and when you read about Asus x99 Deluxe boards, which burn through your CPU and everything else or turn into “fire” (some people reported a little blue blaze/flame when a component on the board died), then you reached that moment to bring the board back to where it came from. I RMA’d it today.

Its a sad story because this board did perform very well in any benchmark tests, especially in those bigger tests performed by other, bigger tech-sites, but i fear that the problems will never disappear or get solved by asus. I fear that they simply replace the board and that i get a new monster. New but fraught with the same problems. Hope is all you can have at this point.

 

Stock or Overclocked?

Some of the mentioned problems occured with a OC’ed system, some other occured with a stock system. I didn’t try to reproduce every behaviour under different circumstances but i can tell you that i played a lot with the mainboard and its settings. Starting with slight changes and getting as deep and detailed as possible. I did touch almost all voltage settings you can alter in the BIOS. One thing i didn’t do was playing with memory-timings. It will take weeks to go through all settings and find the “evil” ones causing the system to drive you nuts. Every change follows a test, which in most cases is nothing else than using your computer like you do on daily basis. Only performance tests can be performed intantly in short time. However, the story continues as soon as i get my MOBO back.